FAQ

Placing an order at madel.shop is easy. Simply select the items you wish to purchase and add them to your cart. Once you are ready to checkout, you will be prompted to provide your shipping and payment information. Once you have provided this information, you will be able to complete your order.

Yes, Madel.shop offers free shipping worldwide

If you are not completely satisfied with your purchase, you may return the item(s) within 30 days of the original purchase date for a full refund. To begin the return process, please contact our Customer Service team at madel.information@gmail.com. Please include your order number and the item(s) you would like to return.

We accept all major credit cards, PayPal, Apple Pay, and Google Pay.

We offer a 14-day return policy for items purchased at madel.shop. If you are not satisfied with your purchase, you can return it for a full refund within 30 days of purchase, provided that the item is unused and in its original condition.

After you have placed your order, you will receive an email confirmation with a tracking number. You can use this tracking number to check the status of your order on the madel.shop website.